FAQ – South Jordan


Business License FAQs

How quickly can I get my business license?

Once submitted, the business license application will be distributed to all required departments for approval. The business license review process and approval can take up to or more than four (4) weeks however, most are reviewed and approved within 2 to 3 weeks. Home occupation business license applications can take longer, as the property owners are allowed a full 14 days to respond to the notice mailed to them.

Do neighbors have to be notified about all Home Occupation Business License Applications, even if there is no traffic to the home?

Yes. City Code states:
The city business licensing office shall mail a written notice informing the neighboring property owners within three hundred feet (300’) and within the same subdivision plat of the proposed home occupation. The city business licensing office and other city departments will review the home occupation business license application and may approve the application if all requirements are met and if no additional information conflicting with the provisions of this chapter has been filed within fourteen (14) days of the mailing. (Ord. 2014-16, 11-18-2014).

What if my Home Occupation Business License application is denied?

If a Home Occupation Business License application is denied, the denial can be appealed. City Code states: 17.98.060: APPLICATION APPEAL PROCEDURE:
If city staff finds that certain conditions cannot be met, that the proposed home occupation is not appropriate or is inconsistent with the definition and purpose of this chapter, the application shall be denied. The city business licensing office shall provide written notice of city staff’s decision to the applicant and to all individuals who provided written responses to the original notice.

The applicant or an affected neighbor may appeal staff’s decision for a public hearing before the planning commission within fourteen (14) days of the decision rendered by staff. The decision of the planning commission may be appealed to the city council within fourteen (14) days of the planning commission decision. Costs of notification for the planning commission and/or city council meetings shall be borne by the appellant. The planning commission or city council may place conditions on the approval of the home occupation business license application pertaining to the conduct of the business, subject to chapter 17.84 of this title. (Ord. 2014-16, 11-18-2014).

If I have applied for a business license can I conduct business while I wait for the license to be approved?

No. City Code states:
Except as otherwise provided by this title, it is unlawful for any person to engage in business within the city without first obtaining a license from the city for doing so, and it is unlawful to continue to engage in a business without maintaining a valid license with the city. It is unlawful for a person to engage in business using a name other than the name in which the city issued or renewed the license. It is also unlawful to continue engaging in business after the city has suspended or revoked a license for such business. (Ord. 2015-13, 10-6-2015).

How long is my business license good for?

Most business licenses are valid for one year from the date of application, after which time they can be renewed.

How can I renew my business license?

Business licenses can be renewed in several different ways:

Can I renew my business license by phone?

Unfortunately, no. The signed renewal form (or online agreement) must accompany the renewal payment.

I didn’t receive a renewal notice for my business license. Do I still have to pay the late fee?

Yes. Regardless of receipt of the renewal notice the business is responsible to maintain a valid City business license.

What if I operate my business without a business license?

Any business owner operating without a valid City business license shall be deemed guilty of a class B misdemeanor.

I am moving my business from one location in South Jordan to another location in South Jordan. Do I need to obtain a new business license for the new address?

Yes. When a business license is issued, it is issued to the address provided on the application. Moving to a new location requires a new license. Therefore, completion of the Business License Application is required for the new location in order to obtain a valid business license.