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Building

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1. Do I need a permit for a new water heater or furnace?

Yes, call 801-446-4357 (HELP) for more information.

2. Do I need a permit to finish my basement?

Yes, call 801-446-4357 (HELP) for more information.

3. Do I need a permit to build a shed?

A building permit is required for a shed that is larger than 200 square feet. Please contact 801-446-4357 (HELP) prior to construction.

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Business License

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1. Are all home occupation business required to have a business license from South Jordan City?

No.

Effective July 17, 2018 not all home occupation businesses are required to obtain a business license from South Jordan City. The only types of home occupation businesses that require a license from South Jordan are:

• In-home child or adult care and preschool businesses
• Businesses that have customers/clients coming to the home
• Any business that is required by another government agency to obtain a city business license

All other home occupations may operate without a city business license.

A home occupation business license is available to any home occupation business that is otherwise exempt from licensing but still wishes to have a city license. Simply apply for a Home Occupation Business License via the online Portal, submit required documents, and pay fees as per the City's fee schedule.

Ordinance 2018-14

2. How can I renew my business license?

Business licenses can be renewed in several different ways:

1. Renew online
2. By phone, call the South Jordan City Information Center at 801-254-3742 to make a payment by phone
3. By mail, mail renewal with payment to: 
   South Jordan Business Licensing
   1600 W Towne Center Drive
   South Jordan, UT 84095
4. In person at City Hall located at 1600 W Towne Center Drive

Per City Code 5.04.210:

F. Renewals: A business is responsible for renewing their business license no sooner than 30 days and no later than the date of expiration.

3. How quickly can I get a business license?

Once payment has been received, the business license application will be distributed to all required departments for approval. The business license review and approval process normally takes 2 to 5 days, however, circumstances can vary depending on individual requirements.

4. How long is my business license valid?

Most business licenses are valid for one year from the date of issuance, after which time they can be renewed.

5. I am moving my business from one location in South Jordan to another location in South Jordan. Do I need to obtain a new business license for the new address?

Yes. When a business license is issued, it is issued to the address provided on the application. Moving to a new location requires a new license. Therefore, completion of the Business License Application is required for the new location in order to obtain a valid business license.

6. I didn't receive a renewal notice for my business license. Do I still have to pay the late fee?

Yes. Regardless of receipt of the renewal notice the business is responsible to maintain a valid City business license.

7. If I have applied for a business license can I conduct business while I wait for the license to be approved?

No. City Code states:
5.04.020: Unlawful to Engage in Business Without a License:

Except as otherwise provided by this title, it is unlawful for any person to engage in business within the city without first obtaining a license from the city for doing so, and it is unlawful to continue to engage in a business without maintaining a valid license with the city. It is unlawful for a person to engage in business using a name other than the name in which the city issued or renewed the license. It is also unlawful to continue engaging in business after the city has suspended or revoked a license for such business. (Ord. 2015-13, October 6, 2015).

8. What if I operate my business without a business license?

Any business owner operating without a valid City business license shall be deemed guilty of a class B misdemeanor.

9. What if my business license application is denied?

If a business license application is denied, the denial can be appealed.

See City Code 5.04.220 for information on the appeal process.

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City Recorder & City Council

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1. Who is our Mayor and how do I get in touch with the Mayor?

For information on our current City Mayor and council, see our Mayor and City Council page.

2. Who is my City Council Member and how do I get in touch with them?

Information on South Jordan City Council Members and their districts can be found on the Mayor and City Council page.

3. I want to read the City Council minutes - where do I obtain access?

Recent council minutes can be found in the Agenda Center.

If you need to access council minutes beyond what we have online, you may submit a GRAMA request.

4. Am I registered to vote? How do I get registered? Where do I vote?

The Salt Lake County Clerk’s Office handles voter registration for South Jordan residents. More information about South Jordan elections can be found on our Elections page.

5. I want to speak at City Council - what do I need to do?

Residents and guests are welcome to speak during the public comment period. Visit our City Council page for more information.

For other questions, email City Recorder Anna Crookston.

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Code Compliance

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1. What are the ordinances regarding posting of signs?

For information regarding the posting of signs, see the Municipal Code, or call 801-446-4357 (HELP).

2. How do I report a code violation?

Code violations can be reported using the Service Request Form or by calling Code Compliance at 801-446-4357 (HELP).

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Court

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1. What are my payment options for paying court fines/tickets?

You can pay in person by cash, check, or credit card. You can mail your payment by check or money order. You can also pay online through our Courts page. If you are unable to pay in full within your 14 days, you need to see the Judge to set up a payment plan.

Call 801-446-4357 (HELP) for more information.

2. How much is my traffic ticket fine?

A list of court fines can be found on the Courts page.

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Gale Center

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1. What are the Gale Center Museum hours?

Tuesday - Thursday
10 a.m. - 6 p.m.

Friday
10 a.m. - 4 p.m.

Saturday, Sunday & Monday
Closed

Visit the Gale Center page for more information.

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General

Show All Answers

1. What is the population of South Jordan?

The population of South Jordan as of January 2021 is 79,200. For more demographic information view the Economic Development page.

2. Where can I find information about the equestrian park located in South Jordan?

The Salt Lake County Equestrian Park is operated by Salt Lake County. Visit their website.

3. What is the law, ordinance or code for various topics?

The best source for city laws, ordinances, codes, etc. is the South Jordan Municipal Code.

4. Do I need a business license?

Business license requirements and information can be found on our Business License page, or call 801-446-4357 (HELP), Monday through Thursday 8 am to 6 pm and Fridays 8 am to Noon.

5. Who provides sewer service in South Jordan? How can I pay my sewer bill?

Sewer service for South Jordan City is provided by the South Valley Sewer District. For questions concerning sewer connections please call them at 801-571-1166.

6. I just moved here, how do I setup my utilities?

You can fill out our online Residential Water Application or fill one out in person at City Hall to have your culinary water service and garbage/recycling collection set up.

For questions concerning sewer connections please call South Valley Sewer District at 801-571-1166.

7. What are your hours of operation?

City Hall and most City buildings are open from 8 am to 6 pm, Monday through Thursday, 8 am to noon on Friday, closed on federal and state holidays.

2022 Holiday Closures

All buildings and services will be closed on these days:

• New Year’s Day - Monday, January 3, 2022
• Dr. Martin Luther King Jr. Day - Monday, January 17, 2022
• Washington and Lincoln Day - Monday, February 21, 2022
• Memorial Day - Monday, May 30, 2022
• Juneteenth - Monday, June 20th
• Independence Day - Monday, July 4, 2022
• Pioneer Day - Monday, July 25, 2022
• Labor Day - Monday, September 5, 2022
• Veteran’s Day - Friday, November 11, 2022
• Thanksgiving Day - Thursday, November 24, 2022
• Thanksgiving Holiday - Friday, November 25, 2022
• Christmas Holiday - Monday, December 26, 2022
• Christmas Holiday - Tuesday, December 27, 2022

For information on garbage collection service delays, visit the holiday garbage delays page.

8. How many dogs/cats/pets can I own at my residence?

South Jordan Residents are allowed two cats, two dogs in one residence.

For more information regarding household pets see the Zoning Ordinance for a specific zone. You can find this information in Title 17 of the Municipal Code. View a zoning map.

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Google Fiber

Show All Answers

1. Where can I go to make complaints about Google Fiber construction?

The Google Fiber construction hotline is open 24 hours a day, 7 days a week. Please call 1-877-454-6959.

2. How can I sign up for Google Fiber service?

Sign up for updates about when your neighborhood is ready for Google Fiber service at fiber.google.com.

3. How can I sign up for updates about Google Fiber?

Sign up for updates about when your neighborhood is ready for Google Fiber service at fiber.google.com.

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Home - FAQs

Show All Answers

1. How do I pay my city water bill?

You can pay your City water bill and sign up for recurring payments at our online water payment portal. Visit this page for how to get set up and more.

2. How do I get a new trash can lid?

Call our Information Center at 801-446-4357 to request a new lid.

3. How do I apply for a job with the City?

Visit our Jobs Page to learn about the openings we have and apply at our jobs portal.

4. My trash didn't get picked up, what should I do now?

Call our Information Center at 801-446-4357 to request a pick up.

5. How can I see the agenda for an upcoming City Council meeting?

Visit our City Council page and click on Next Meeting Information.

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Planning

Show All Answers

1. Does the city allow short-term rentals (Airbnb)?

Homeowners are allowed to operate short-term rentals out of condos, townhouses, single family houses, and guest houses (with an approved Accessory Dwelling Unit permit). Basement apartments are not allowed to be used as short-term rentals. Please contact the Planning Department with any additional questions.

2. How do I find out the zoning for a property?

You can look up an address on our interactive zoning map. Additional information about property area, parcel number, and subdivision name can also be obtained there. For more information about the different zoning designations, you can review the requirements for each in Title 17 in the municipal code.

3. What are the requirements to build a detached structure on my property?

The Planning Department created a summary of the planning requirements for a detached structure (garage, shed, shop, patio cover, pergola, etc.) that can be found here. You are not required to apply for a building permit for structures less than 200 square feet in area, but you will need to obtain a "minor accessory building permit" to ensure the structure meets the planning requirements. All permit applications can be found on the South Jordan Online Portal. Please contact the Building Department with any questions regarding building codes.

4. Does the city require property owners to obtain a fence permit?

Fence permits are not required for new/replacement fencing in residential or agricultural zones. The Planning Department has created a summary of the requirements for fencing that can be found here.

5. How many farm animals can I have on my property?

Property owners are granted farm animal rights on land in the R-1.8, A-1, or A-5 zones that are at least 0.5 acres in size. The number of animals allowed is based on the animal type and the size of the subject property. More information regarding farm animal rights can be found here.

6. What is an easement? Can I build over an easement?

"An easement is an interest in land belonging to another person, so that the easement owner has a limited right to use or enjoy the other person’s property. Common easements include rights of way for access, or the right to cross property (including easements for utility service or water conveyance)." Utah Property Rights Ombudsman

In order to build over a recorded easement (typically public utility easements), you will need to get permission from each utility company that has a right to access that easements. A contact list has been provided to help you reach each entity and obtain approval to encroach into an easement. Please contact the Planning Department to located easements on your property. More information about easements can be found on the Property Rights Ombudsman website.

7. Can I get an exception to the building requirements? What is a variance?

In a few cases, a department head can grant an exception for some requirements during the review of a new development. The municipal code clearly states when these exceptions can take place. 

"A variance is a modification of a zoning requirement made necessary because some unique aspect of a parcel makes the requirement burdensome or unfair. Variances may be granted to adjust such zoning standards as setbacks or height limitations. The Utah Code authorizes local governments to grant variances. The variance mechanism allows a local government to have a zoning ordinance which applies to all properties, while providing the flexibility to adjust the zoning regulations for a specific property when necessary." Utah Property Rights Ombudsman

You can contact the Planning Department to discuss the potential to obtain a variance for your property. More information regarding variances can be found on the Property Rights Ombudsman website.

8. Can I have chickens on my property if I don't qualify for farm animal rights?

You can get a residential chicken permit ($76 fee) to have up to 6 chickens on your property. The Planning Department has provided a summary of the requirements for a residential chicken permit that can be found here.

9. How many people can live in a house?

The planning requirement for the number of people allowed to live in a dwelling unit is based on the definition of a family or household:

FAMILY OR HOUSEHOLD: One or more persons related by blood, marriage, adoption or approved foster care, and up to two (2) unrelated persons; or a group of not more than four (4) unrelated persons occupying a dwelling unit or a group of persons as defined by state law as elderly or disabled. (17.08.010)

Occupancy is also regulated by the building code, so you will need to confirm those requirements with the Building Department.

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Police

Show All Answers

1. Where can I find information about or search for registered sex offenders in my neighborhood?

Visit the official State of Utah Sex Offender Registry.

2. Where can I see pictures or find information about animals, dogs, cats, or pets in City available for adoption?

Animals in impound or available for adoption can be viewed on the Animal Services page.

3. What are your fingerprinting hours?

Fingerprinting hours are conducted on Mondays and Wednesdays between 9 am and 4 pm, by appointment only. Call 801-446-4357 (HELP) for availability and pricing. These hours might be adjusted due to the pandemic.

This service is for residents only.

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Potential Flood Preparation

Show All Answers

1. Where are the flood concerns in the city?

The area surrounding Midas Creek is most susceptible to flooding. Residents in this area are welcome to reach out to the City to get sandbags in preparation for potential spring flood risk.

To learn more, check out these map resources:

Salt Lake County Flood Control Public Works Interactive Map

https://slco.maps.arcgis.com/apps/webappviewer/index.html?id=ed68dc2b532f432db3f1d17dee1042bc

State of Utah Flood Risk Map

https://floodhazards.utah.gov/property-owners/

Federal Emergency Management Agency (FEMA) Flood Insurance Rate Maps (FIRM)

https://msc.fema.gov/portal/home

2. What about neighborhoods with high ground water?

While most areas in South Jordan are not prone to high groundwater or flooding, neighborhoods along 1300 West and close to the Jordan River may be at risk of high groundwater levels due to the precipitation received during the winter months. Residents in neighborhoods with high groundwater levels should check their sump pumps to ensure they are in working order.  

3. What can I do to prepare for flood risk?

All residents can take action to prepare their homes for extra moisture, whether in spring storms, high groundwater, or flooding.

Some of those actions include 

• Protecting your property by having flood insurance
• Checking rain downspouts to ensure they point away from your home and away from window wells
• Placing your garbage can further from the curb on garbage day to allow water to flow freely down the street
• Ensuring your landscaping is sloped away from your home and window wells
• Clearing storm drain inlets around homes.

4. What is the City doing to proactively help with flood risk?

The Public Works Department has street sweepers actively clearing debris from the roadway, rain gutters, and water drainage inlets to allow water to enter the stormwater system freely. Crews use camera trucks to inspect for damaged or clogged lines from debris when weather permits.

5. Are the canals a flood risk?

The four main canals that flow through South Jordan are not typically a flood risk, as they are not filled until at least April 15th, and canal companies control water levels. Much like the canals, the amount of water allowed into the Jordan River from Utah Lake is controlled. The Jordan River will see more significant flows but should not see volume above the flood rim level. 

6. Is the Jordan River a flood risk?

The Jordan River will see more significant flows but should not see volume above the flood rim level. The flows through the Jordan River are controlled, but groundwater levels may be high in areas near the river, so it's important for residents who live in those areas to check to make sure their sump pumps are in working order.

For more information on potential flood areas, visit these interactive maps.

Salt Lake County Flood Control Public Works Interactive Map

https://slco.maps.arcgis.com/apps/webappviewer/index.html?id=ed68dc2b532f432db3f1d17dee1042bc

State of Utah Flood Risk Map

https://floodhazards.utah.gov/property-owners/

Federal Emergency Management Agency (FEMA) Flood Insurance Rate Maps (FIRM)

https://msc.fema.gov/portal/home

7. My question isn't answered here, where can I get an answer?

You are welcome to call our helpline at (801)-446-4357. We would also love to update this FAQ, so please email us your questions and we'll work to update them.

8. Where can I pick up sandbags?

If needed, residents can get the materials for sandbags from the South Jordan Public Works Department for up to 15 bags. Sandbags are available for South Jordan residents who have the potential for flooding in their areas. The materials to assemble sandbags will be available to those residents Mondays-Thursdays for the months of April and May or until flood potential ends. Residents can pick up sandbags from 8:00 a.m.-3:30 p.m. at the Public Works yard (10996 S Redwood Rd, South Jordan, UT 84095). Staff will be checking IDs to ensure residency. Dumpsters for filling sandbags will be available at City Park west of the Public Works yard from 5 a.m. to 10 p.m. Please view the link to see what your flood potential is before coming to get sandbags. Disposal of the sandbags will be the resident’s responsibility. Call 801-446-4357 with any questions.

Salt Lake County residents can get up to 25 complimentary, filled sandbags.

Salt Lake County Public Works Operations Division
Sandbag Shed (north of main office building)
604 W 6960 S

Hours: 
8:00 a.m. – 6:00 p.m.
(385) 468-6101

9. How much should sandbags be filled?

Fill sandbags a little over ½ full to leave space to tie the bag shut. Sand is preferable if readily available; however, local soil can be used.

10. How long do sandbags last?

Burlap sandbags can last up to 8 months to a year; direct sunlight can deteriorate sandbags quickly (shortens lifespan by months).

11. Where should I dispose of my sandbags?

Do not dump sandbags in rivers, creeks, streams, canals, ditches, roadway gutters, or storm drain inlets. Used or old sandbags need to be disposed of in your garbage bin, or you can request a special garbage pick-up.

12. Who should I contact if I see flooding?

Contact the City Public Works Department at 801-446-4357. 

If you see areas of overland flooding along rivers, creeks, streams, canals, or areas of channel erosion, call Salt Lake County Flood Control at (385) 468-6600.

13. How do I stack my sandbags?

Residents are encouraged to visit the SLCO Flood Preparedness website to review the information provided regarding sandbags and other recommendations for use in preparing for flooding events.

14. Who do I call if I see a blockage/debris build-up?

If debris is within local roadways or intersections, contact our public works department at 801-446-4357 for those local drainage problems. 

If the debris is in a river, creek, stream, or canal, contact SLCO Flood Control at 385-468-6600. 

15. Does homeowners’ insurance cover flooding?

Flood damage from external sources of water (water entering from outside the home), is not typically covered by standard homeowner insurance policies. Flooding can occur from storms, over-saturated ground, rising groundwater, overflowing or surging of natural water bodies such as rivers, creeks, streams, ponds, lakes, or even runoff from your own backyard. You can purchase a separate flood insurance policy through the National Flood Insurance Program.

16. Why are you asking residents to keep drains clear of debris, isn’t that your job or the local fire department’s job?

For potentially large-scale events, everyone needs to do their part. If residents see small debris (small branches, sticks, and leaves) blocking or clogging roadside storm drain inlets, they can help by using a rake and removing and disposing of the debris. This is a quick and easy way to reduce the chances of small nuisance flooding. City and County resources are spread thin and do not have the staff to respond immediately to every storm drain inlet that is blocked and needs to be cleared.

17. What is the time frame for potential flooding?

As the weather warms up in April-June, an increased risk for flooding exists. 

For up-to-date information about flood timing, visit the following websites:

National Weather Service

https://www.weather.gov/slc/

River Forecast Center

https://water.weather.gov/ahps2/index.php?wfo=slc

The area surrounding Midas Creek is most susceptible to flooding. Residents in this area are welcome to reach out to the City to get sandbags in preparation for potential spring flood risk.

To learn more, check out these map resources:

Salt Lake County Flood Control Public Works Interactive Map

https://slco.maps.arcgis.com/apps/webappviewer/index.html?id=ed68dc2b532f432db3f1d17dee1042bc

State of Utah Flood Risk Map

https://floodhazards.utah.gov/property-owners/

Federal Emergency Management Agency (FEMA) Flood Insurance Rate Maps (FIRM)

https://msc.fema.gov/portal/home

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Public Works

Show All Answers

1. Who do I need to call if a streetlight is out or has a problem?

Please call Public Works at 801-446-4357 (HELP) or use our fix it form to report the issue.

2. When will secondary water service be turned on or off?

Find the latest information about secondary water service. Typically secondary water service is turned on in late April or early May and turned off in the middle of October, however, these dates are subject to change.

If you have secondary water service, the best way to ensure that you get the quickest and latest updates is to sign up for the secondary water text list by texting SJCSECONDARYWATER to 85775.

3. Where can I find information about irrigation backflow prevention or requirements for my sprinkler system?

Backflow prevention information can be found on the Water Division page.

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Purchasing

Show All Answers

1. How do I get on a bidder's list?

South Jordan City has joined with SciQuest, for the distribution of solicitation information. Vendors who register with SciQuest receive automatic notification regarding bids in their commodity class and may download specifications. This system brings together an extensive database of government agencies and vendors which enables us to improve our service to you by providing automatic bid notification and instant access to bid information via the web.

South Jordan City strongly urges all potential bidders to register with SciQuest to ensure notice of all solicitations. There is no fee to potential bidders to register or use SciQuest to respond to South Jordan City solicitations. Any questions on how to use SciQuest should be directed to the SciQuest administer email or call the SciQuest supplier support at 800-233-1121. If you choose to call, please inform SciQuest support that you are registering under the State of Utah's Supplier Portal.

By subscribing to SciQuest, the vendor certifies compliance with State and City regulations for a business license, sales tax number and non-discrimination requirements.

General information regarding solicitation is available under the Purchasing page and Current Bids.

Vendors remain on the bidders' list as long as they remain in good standing with South Jordan City.

2. Where are solicitations advertised?

RFB / RFP / RFQ solicitation notices and specifications are listed and disseminated by SciQuest.

3. How can I receive solicitation information?

Vendors registered with SciQuest will automatically receive notification of RFBs, RFPs and RFQs for the commodities they have chosen.

Vendors registered with SciQuest will be able to download RFBs, RFPs and RFQs directly from the website at no charge.

4. Where do I submit my responses to RFBs / RFPs / RFQs?

South Jordan City prefers to receive all responses electronically. Responses may be submitted in electronic format via SciQuest or as stated specifically in the bid documents.

5. When and where are bids and proposals opened?

RFBs / RFPs are opened and decrypted on the date and time of the close date listed in each individual RFB / RFP. This information is available online at SciQuest for all to view.

6. Where do I send invoices?

• Mail to:
  South Jordan City
  Accounts Payable
  1600 W Towne Center Drive
  South Jordan, UT 84095
• Email to Accounts Payable 

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PureSoJo

Show All Answers

1. What is PureSoJo?

PureSoJo is a new and innovative project that involves purifying recycled water to meet and exceed drinking water standards. It will be a pilot project used to demonstrate advanced water purification technology that may be part of the answer to long-term water supply needs.

2. Why is South Jordan City embarking on such a project?

As part of long-term planning for water supply, the City is pursuing this water purification demonstration project to determine if water recycling can and should be part of the City’s future water supply. A water purification demonstration project in Utah will serve to educate water agencies, water customers and the general public on a valuable resource that is currently not being utilized. Viable water purification projects are happening in the United States, including Texas, Florida, Arizona and California. 

3. Why look at reclaimed water as a future potential water supply?

Planning for additional water supplies to meet growing demands should include an analysis of all water sources available to the City. The purification of recycled water will be necessary in the western United States, including Utah, to meet water demands for growing populations and the trend of decreased water supply.

4. What technology will be used to purify the water?

Current technology allows recycled water to be cleaned and made into a source of safe, reliable, and pure drinking water. A cost-effective, multi-step, ozone/bio-filtration-based treatment process has been tested in Florida and has consistently shown to be pure, clean water, meeting and even exceeding drinking water standards. The City is currently partnering with Carollo Engineering to ensure the right technology is used and operated appropriately to accomplish the goals of the project. Carollo Engineering and their professionals are leaders in water purification.

5. How is this project regulated?

The City has been working closely with the State of Utah Division of Drinking Water and Division of Water Quality on this project. A special permit has been issued by the State Division of Drinking Water for the City to operate this project and purify the recycled water. The City will work closely with State officials, including sharing water sample test data for treated water.

6. Who is else is involved with this project?

In addition to City staff working on this project, other project partners include South Valley Sewer District, Carollo Engineering, State of Utah Divisions of Drinking Water and Water Quality, and The University of Utah Civil & Environmental Engineering Dept.

7. What will be happening at the demonstration project site?

Approximately 10 gallons per minute (GPM) of effluent water from the Jordan Basin Water Reclamation Facility, which is owned and operated by the South Valley Sewer District, will be cleaned through an advanced purification process that will produce water that meets drinking water standards. City staff will be taking water samples from the site and sending them to independent water quality labs that are certified to perform the tests required for this project. The purified water will ultimately end up back in our local water cycle by entering the Jordan River.

Within a year of startup, the City plans to offer educational tours for the public. The tours will focus on the important role that water recycling can play to meet the state’s water supply needs, how technology is used to purify recycled water and how the economics of water recycling make sense to consider this source for future water supply.

8. What is the current status of the water purification facility?

The facility is finished and has been running since March, 2022. Once the facility has had a year of testing then it will be opened to tours and taste testing pending State approval.

9. Who can I reach out to to get more information on this project?

Residents wanting to learn more can call and speak with City staff involved with the project to learn more, at 801-446-HELP.

Email Jason Rasmussen – Public Works Director

Email Raymond Garrison – Assistant Public Works Director  

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Recreation

Show All Answers

1. How do you register online for recreation programs/activities?

Register online for recreation activities.

2. What are the refund policies for recreation programs?

Each individual requesting a refund can email their request to Janel Payne.

3. How can I find out if my game has been cancelled or rained out?

You can call the Rainout Hotline at 801-253-7529 (PLAY) to find out the latest information about outdoor sports and recreation activities such as volleyball, softball, baseball, urban fishing etc.

4. How do I reserve a park facility or pavilion?

South Jordan offers a variety of pavilions that may be reserved for specific events. To reserve a pavilion please see our Activity Registration website.

5. How do I become a vendor at SoJo Summerfest?

It depends on what you are selling.

Q: Are you are a business selling services? (anything you don't physically have at the event with you i.e.: insurance, windows, chiropractic services, boat wraps etc.)
A: This year the South Jordan Chamber of commerce is hosting a Vendor Games Vendor Market on Thursday, June 2nd. Please reach out to Brian Synan by email or by phone at 801-253-5200 for information on this market.

All other vendors for SoJo Summerfest (food, food trucks, arts and crafts etc.) are booked by SoJo Markets, a local LLC the City partners with. Please apply to be a vendor through the SoJo Markets application process. 

6. How do I become a vendor for Art on the Towne?

All of our vendors for Art on the Towne are booked by SoJo Markets, a local LLC the City partners with. Please apply to be a vendor through the SoJo Markets application process. 

7. How do I become a vendor for the SoJo Farmers Market?

That depends on what you would like to sell. 

If you are a Utah Farmer who would like to sell your produce at the Farmers Market, please apply to be a vendor with the Utah Farm Bureau.

If you would like to sell prepackaged food items not intended to be eaten at the market (salsa, rubs, sauces etc.) please apply to be a vendor with the Utah Farm Bureau. 

All other vendors for SoJo Farmers Market (food, food trucks, arts and crafts etc.) are booked by SoJo Markets, a local LLC the City partners with. Please apply to be a vendor with SoJo Markets through the SoJo Markets application process. 

8. How do I get an event or block party permit?

Create an online Connect portal account or sign into an existing Connect portal account to apply for a permit.

Visit our Events Permit page for more information.

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Recycling

Show All Answers

1. What can I put in my curbside recycling can?

Clean and dry paper, cardboard, aluminum and steel cans, and plastic bottles.

1. Plastic bottles with necks:
   • Detergent bottles
   • Water bottles
   • Milk jugs
2. Aluminum and Tin Cans
   • Dog food
   • Canned food
   • Soda cans
3. Cardboard
   • Cardboard boxes
   • Cereal boxes
   • Gift boxes
4. Mixed paper
   • Newspaper
   • Junk mail
   • Magazines

For additional information, download and/or print the recycling guide (PNG).

2. What paper and cardboard items can I recycle in my curbside can?

Acceptable Paper & Cardboard Items

• Newspaper, including inserts (remove plastic sleeves)
• Cardboard (No Waxed Cardboard)
• Kraft (brown paper) bags
• Magazines, Catalogs, and Telephone Books
• Office & Computer paper, notebook, school, and gift wrap (no metal clips, spirals, ring binders)
• Chipboard (cereal, cake, food, gift boxes, etc.)
• Carrier Stock (soda, beer can carrying cases)
• Junk Mail and Envelopes (no plastic cards, stick-on labels)
• Paperback and Hard Cover Books
• Wrapping paper (no ribbon, glitter, or foil)
• Paper towel and toilet paper cardboard cores

If you have large amounts of paper to recycle and want to ensure it gets recycled, a great way to do this is to drop off the paper at the recycling locations in the link above and Green Fiber, a local company will collect the clean paper and recycle it into insulation. Please note, we do not accept shredded paper in the curbside bin, but Green Fiber does accept it if it’s contained in a box or paper bag.

Where to Take Paper Recyclables

View Paper Recycling Drop-Off Locations (PDF).

3. What types of plastic can a recycle in my curbside can?

Any plastic bottle with a neck - as long as it is clean and dry – can be recycled regardless of the number or chasing arrows. Other plastics generally are not recyclable in your curbside bin.

4. When recycling plastic bottles, should I keep the lid on or off?

Leave it on and it will get recycled. If you take it off, throw the lid away as it’s too small to get recycled.

5. When recycling plastics, why not use the recycling numbers 1 through 7?

The reason why we shy away from advertising plastic numbers is because the shape of the container is the most important. Some items have the same number, but some are recyclable and others are not. This is because, while the same type of plastic, flimsier material isn’t recyclable currently.

6. Why can't plastic sheeting or small plastic items be picked up for recycling?

The bottom line is that recycling facilities are designed with larger items in mind, such as bottles and jugs, cans, paper, and cardboard. Plastic bags get tangled in the machinery and small items fall through the gaps between belts and gears at various stages of sorting. Small items can also simply blow away.

7. Where can I take my plastic sheeting and grocery store bags to be recycled?

Most grocery stores have a drop-off for recycling of their plastic bags and plastic sheeting. Check with your local grocery store before bringing your plastics in.

8. Can plastic pill bottles be recycled?

If it has a neck, yes! Those are typically the larger white or orange pill bottles.

9. Where can I drop off glass recycling?

The City of South Jordan offers Glass Recycling Service for all City residents and businesses. The City has partnered with Momentum Recycling, ACE Disposal and Live Daybreak, to provide a service that will help our community, and the environment. The ability to keep glass out of the landfill is a long-term benefit and solution in trying to build a better tomorrow.

The City does not allow glass in curbside recycling because the main recycling facilities in the area aren’t equipped to handle glass. We are able to coordinate drop-off locations using a third-party recycler.

The City has provided a few Glass Recycling Drop-Off Locations (PDF) for your convenience.

10. What is the pick up day for my recycling?

Ace Disposal will collect garbage and recyclables on the same day each week, except holidays. To ensure pickup, residents should place garbage and recycling containers curbside the night before or by 6:30 am on the morning of pickup.

View the collection routes (PDF) to find your pickup day.

11. Which holidays will delay collection of my recycle can?

Collection for the following holidays will be delayed by one day and for all days remaining in that week:

• New Year’s Day
• Independence Day
• Thanksgiving Day
• Christmas Day

12. Should I rinse my recyclables?

The 3 golden rules of recycling are empty, clean, and dry.

That said, a quick rinse will suffice with most containers. Make sure they are drained of any liquids and scraped free of any food left in containers. We recommend rinsing with dirty dishwater to conserve water when additional rinsing is necessary.

13. Do I need to take labels off my cans?

No, there is no need to detach the can label; just make sure any gobs of food are cleaned out of the can and toss it in your recycling bin.

14. Are napkins and paper towels recyclable?

No, paper products such as paper towels, napkins, tissue paper, and toilet paper are not recyclable. The paper fibers used to create these products are too small to be recycled again, and most are contaminated by food.

15. Can I recycle my pizza box?

If the top of the box is clean of grease, cheese, sauce, or other food residue, you can tear the top off and recycle it. The bottom should be thrown in the garbage. If you’re in any doubt as to whether the top is clean enough, throw it out.

16. Can I recycle my plastic grocery bags?

Plastic grocery bags are recyclable, but not in your curbside recycling bin. The best way to recycle grocery bags and other plastic film is to take it back to the grocery store with you and place it in the bag-recycling box provided. Many grocery stores will accept other types of ‘plastic film’ as well - including clean and dry number 2 and number 4 plastic film such as dry cleaner bags, newspaper bags, bread bags, Ziploc bags, bubble wrap, and more - so check with a manager at your store today to see what they’re accepting!

17. Where can I take my TV and electronics (E-waste)?

E-Waste includes almost anything with a circuit board, such as:

• Computers
• TVs
• Audio Equipment
• Cell Phones

Please check the most current information and location before recycling E-waste.

18. Where do I take household hazardous waste?

Disposal of hazardous waste is free to Salt Lake County residents at the TransJordan Landfill at:
10473 South Bacchus Highway
South Jordan, UT 84009

Household Hazardous Waste

Household Hazardous Waste includes:

• Antifreeze
• Lithium Batteries
• Fluorescent Light Tubes
• Fuels
• Gasoline
• Oils
• Paint
• Pesticides
• Herbicides
• Fertilizers
• Other Chemicals

19. Where I can recycle old tires?

TransJordan accepts up to 4 tires a visit, at $2 per tire.

Other Options

• Most local tire shops will accept your tires for a fee.
• Liberty Tire Recycling accepts tires for recycling. They can be contacted at 801-364-7900 and are located at:
  1398 N Beck Street
  Salt Lake City, UT 84116
• The Salt Lake Valley Landfill also accepts tires for recycling, but can only accept four tires per vehicle load. As of August 28th, 2018, there is a $2 per tire charge, or $3 per tire with rim charge.

20. Where can I drop off bulk recycling?

Bulk recycling can be dropped off at nearby recycling centers with separate bins for cardboard, metal and plastic containers, paper, glass, and clothing donations.

You can also drop off glass at our nearby glass drop-off locations in South Jordan.

21. Where can I recycle fluorescent light bulbs?

Select county libraries accept fluorescent tubes (up to four feet) and bulbs only. Check the County’s Hard To Recycle Materials webpage to learn which libraries accept them.

Ballasts, any size light tube, and bulbs can be brought to the Health Department’s Household Hazardous Waste (HHW) facilities at the Salt Lake Valley or Trans-Jordan landfills.

22. Where can I recycle my mattress?

Mattresses can be recycled through Spring Back Utah, located at:
1989 S 4130 W
Suite C
Salt Lake City, UT 84104
Phone: 801-906-8146

Mattresses can also be brought to the Salt Lake Valley Landfill for a fee of $15 per unit, located at:
6030 W California Avenue
Salt Lake City, UT 84104

23. How can I recycle my refrigerator?

The TransJordan Landfill accepts fridges and freezers for a $20 fee. Freon must be removed in advance.

24. Why doesn't the City recycle green waste?

Currently, the Trans-Jordan Landfill does not sell all the compost it converts from the green waste it receives. For this reason, were South Jordan to offer curbside green waste pickup, the material would probably not be recycled into compost; rather it would be dumped into the landfill.

Additionally, residents would pay a higher monthly fee for curbside service green waste pickup, as a third truck (after garbage and recycle trucks) would be required to pick up the green waste. A third truck increases the carbon footprint of curbside services and creates more wear on the road which both should be considered when making a decision.

City staff evaluates potential green waste services on a regular basis to determine if changes make both economic and environmental sense.

25. What is this tag (Nice Job, Oops, and Uh-Oh) on my recycling can?

The City is doing audits of recycling cans to educate residents on what they're doing right and what can improve. These audits will be done on your neighborhood's garbage day. You can receive one of three tags:

• Nice Job- This tag means you are following the guidelines and doing a great job with recycling! Well done!
  • Front Tag (PNG)
  • Back Tag (JPG)
• Oops- This tag means, you mostly have recyclable items in your can, but there are a few items that don't belong and should go in the garbage can.
  • Front Tag (JPG)
  • Back Tag (JPG)
• Uh-Oh- This tag means that not much in your recyclable can is actually recyclable. These cans will be left on the curb until the items are in the appropriate can.
  • Front Tag (JPG)
  • Back Tag (JPG)

26. Are fast food drink cups recyclable?

No, they typically have a waxy coating that makes it so they cannot be recycled. The lids and straws are also not recyclable.

27. Why does what can be recycled change?

Recycling is complicated - it is heavily influenced by economics, foreign recycling markets, and technology. We know our residents want to do what is right when it comes to recycling. So, we’re doing everything we can to educate you when changes happen. Really, if you try your best, you are making a difference and helping us reduce what goes to the landfill.

Please take a moment to watch the Why Does What We Can Recycle Change? video to learn more about why what we recycle changes.

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Secondary Water

Show All Answers

1. Why don't I have access to secondary water at my house?

Only approximately one-fourth of the residents currently have access to the City’s secondary water system. The City has evaluated the feasibility of a citywide secondary system and found that it would be too costly to residents. For more information, please refer to the Secondary Water Position Paper (PDF) dated January 17, 2006.

2. What is the quality of secondary water?

Secondary water is non-potable water and comes from canals that distribute Utah Lake water. This water is not filtered or treated, often contains debris, and has higher concentrations of suspended solids and total dissolved solid (TDS) which can be harmful to some plants and flowers especially when watered during the heat of the day. The city recommends users install a good filter before the water goes into the pump. Filters should be cleaned and checked regularly.

3. Are there any health issues related to secondary water?

Secondary water is not drinkable water. Most of the secondary water comes from Utah Lake and is not treated or filtered. Children should be discouraged from playing in the water.

4. Why am I being billed year round for secondary water instead of just during usage?

Residents are charged an annual fee to be paid in monthly installments. These fees are used to recover capital cost, expenses, and administrative cost incurred by the City associated with the delivery of secondary water (Municipal Code 13.08.090). The fees are not used to pay for or purchase water, therefore regardless of when secondary water is available during the season, residents are still responsible for their monthly fee.

5. Should I filter the secondary water?

Yes. Customers are strongly encouraged to filter the water on your system to at least 500 microns to protect your sprinkler heads and to clean and check the filter regularly.

6. What is the penalty for unauthorized connections to the secondary water system?

South Jordan City has adopted regulations for the use of the secondary water system. It is unlawful for any person directly or indirectly to connect to or alter the City’s secondary water system or any part thereof without prior authorization obtained from the City and notice to the City of such connection, alteration, disconnection, or otherwise (Municipal Code 13.08.130).

7. What if I do not wish to connect to or use secondary water at this time?

You may choose not to connect to the secondary water system, but if your home has access to secondary water you will still be billed monthly fees for secondary water access. These fees are not used for the procurement of water but for the operation and maintenance of the distribution system, water usage is not currently tracked. If you have access to the system and would like to be connected because you are being billed, please contact the Water Division.

8. Why don’t I have secondary water?

Please ensure that the stop and waste valve is fully open, your filter on your system is not clogged or blocked, and your sprinkler system is functioning properly. If you are still experiencing a water outage please contact the Water Division.

9. What canal do I get my secondary water from?

Please consult the Secondary Water Zone Map (PDF) for the answer to this question.