COVID-19 Updates

Since the second week of March, the State, County, and other leading entities have released orders or direction related to the COVID-19 pandemic. The City of South Jordan will continue to follow their lead on closures and gatherings to help stem the spread of the virus.

June 27, 2020 UPDATE: Governor Gary Herbert approved a requested mask mandate for Salt Lake County. Click here to read about face coverings.

City Hall is open as of May 18. Masks are now required in public spaces where social distancing isn’t possible. We strongly encourage visitors to City Hall to wear a mask for the safety of our employees. If you are unable to wear a mask, we encourage you to use our online services in order to keep you and our employees safe.

Key Resources:

  • Coronavirus Info Line: 800-456-7707.
  • State Info:
  • Utah Leads Together Plan
  • Price gouging, hoarding, and scammers will not be tolerated. Call 1-877-720-5721 to report.
  • The Disaster Distress Helpline, 1-800-985-5990, can provide immediate counseling to anyone who is seeking help in coping with the mental or emotional effects caused by developments related to the coronavirus pandemic.
  • If you know someone who needs help getting home from abroad, contact federal delegation or the American Embassy.

The South Jordan Community Center will be closed until further notice for walk up services. Some contracted services will resume in the facilities. Bag lunches will continue.

Regarding Senior Programming, Salt Lake County will do bag lunches for seniors who need that service. Seniors can sign up for this service by calling (801)-446-4357. Seniors may then pick up the lunches by driving up to the Community Center between the hours of 11:30 and 12:30 on weekdays and lunches will be brought to their car by Community Center staff.

Utilities (water) services will continue to operate as normal and our water source is not impacted by the COVID-19 pandemic. If a resident has concerns about paying their water bill, they should contact the City at 801-446-4357 to work out a payment plan.

Social distancing is essential to help stop the spread of the COVID-19 virus. The City is constantly monitoring the current situation and working with local health professionals. City services can easily be managed online or over the phone. We HIGHLY RECOMMEND you use our online services or call us instead of coming in to City Hall. Here are links where you can access or manage city services without coming in to City Hall:

  • Pay your utility bill online | By phone: 801-446-HELP(4357)
  • Set up new utilities
  • Drop-off payment in a drop box at City Hall in the back parking lot by the flag poles or at Public Works in the parking lot.
  • License your dog – Call 801-446-HELP(4357) and have your updated rabies vaccination document ready.

Essential Garbage & Recycling services will continue.

The Trans Jordan Landfill announced on May 4, 2020:

The Trans-Jordan Landfill is fully operational within the Governors recommended safety guidelines to prevent the spread of Covid-19.  Your Cities support and patience has been greatly appreciated.

Residents close to home and warm weather have resulted in record breaking numbers at the landfill.  To manage this busy time and provide a positive experience to residents, we have outlined the following instructions.

  • No cash, only credit and debit cards and existing accounts will be accepted.
  • Lines and wait times may be longer due to social distancing strategies.
  • To avoid Saturday crowds visit the landfill on weekdays from 7:00 am – 6:00 pm.
  • All loads for disposal must be fully tarped and secured or a double fee will apply.

Refer to our website ( for up-to-date information.

The Trans Jordan Landfill announced on March 28, 2020:

Due to the State’s directive on Friday, the landfill will be closed to all but “essential” haulers effective Monday, March 30, 2020 at 6:00 p.m. This closure will remain in effect until further notice.

Essential* haulers are defined as City operated refuse trucks and commercial haulers with existing accounts that haul waste in a front-loader, side-loader, or roll-off container truck. The Trans-Jordan Landfill provides a crucial service for our community. Essential commercial haulers rely on a safe place to dispose of waste collected on a daily basis. All other waste from the public and commercial companies is suspended until further notice. Public Drop-off Recycle Bins, Public Convenience Center, Green Waste and the Household Hazardous Waste Facility will also be closed until further notice. Cash and credit card transactions will not be accepted at this time.

Police services are all now available. The Public Safety Building has returned to normal hours. (8 a.m. – 6 p.m. Monday-Thursday and 8 a.m. – 12 p.m. F).

Animal Control is open to appointments only, no walk ins allowed.

Due to increased cases of COVID-19, the Fire Department is suspending annual business inspections until further notice. Businesses may still apply for business license renewal for which last year’s inspection report will be used. Inspections of new businesses and construction sites will continue to be completed by the Fire Inspector as usual. Businesses that require an inspection may call to make an appointment with Fire Inspector Russ Avery at 801-608-6300.

The Fire Department will not be scheduling any Fire Station tours, nor will they be holding any CPR or First Aid courses until further notice.

City Council and Planning Commission meetings will be in person again starting in June.

South Jordan Mayor Dawn R. Ramsey signed a Declaration of Emergency on the evening of March, 13, 2020.

City Hall is open, but visitors are encouraged to wear masks and to use online services:

City Utilities

  • Pay your utility bill online | By phone: 801-446-HELP(4357)
  • Set up new utilities
  • Drop-off payment in a drop box at City Hall in the back parking lot by the flag poles or at Public Works in the parking lot.
  • License your dog – Call 801-446-HELP(4357) and have your updated rabies vaccination document ready.


Community Development

For permits, licensing, or to view application status visit our online portal:

The South Jordan Public Safety Building has limited hours (8 a.m. – 12:00 p.m. Monday-Thursday).

Our South Jordan Municipal Court follows the Utah Supreme Court order for handling court matter during a pandemic:

  1. Justice courts must remain open regardless of local directives closing government offices. Justice courts should contact the Administrative Office of the Courts if assistance is needed in ensuring courthouses are open.
  2. All court hearings are canceled except for the following:
  • in-custody hearings
  • bench warrant hearings
  • trials for individuals being held in custody on that case
  • all hearings on domestic violence cases
  • sentencing hearings

3. Judges will continue to perform all magistrate functions including pretrial release and bail determinations, and search warrants.

Useful links:

Click here to pay your ticket/fine

Email any required documents to

  • SoJo Summerfest has been changed to a virtual event. Visit our events calendar to learn more.
  • Pavilion rentals have resumed.
  • Tennis lessons will continue with online registration.
  • USTA Tennis matches will resume on June 6.
  • Facility rentals at the Community Center and Gale Center have resumed.
  • Restrooms in parks are now open.
  • The splash pad at Oquirrh Shadows Park will open on Memorial weekend.

All Recreation programs (including soccer and baseball) are cancelled until further notice.

Mulligans Golf Course is open for normal business hours, with limited services.

Services currently available (as of 5/1/2020) with restrictions:

  1. Driving range
  2. Golf course
  3. Batting cages
  4. Rentals

The South Jordan Public Works building is now open for normal business hours. We still encourage residents to do business online when possible. All essential public functions at this building can be done online or by calling 801-446-HELP(4357).

The cemetery office is now open for walk-ins. Please email Kyle Bowen at or call 801-446-HELP(4357) if you would like to set up an appointment.

Grants and Resources for Businesses

We at the City are rooting for you and your staff as well. We want to make you aware of the County’s fact sheets regarding Code Orange Guidelines for how some businesses may reopen on May 1, 2020. You’ll find links to those below.

Application materials are available for the South Jordan Small Business Payroll Support Grants. These grants are available to businesses who are headquartered in Utah and have a South Jordan location. Funds must be used to keep low- and moderate-income employees on the payroll. (A second round of funding for those not headquartered in Utah may be available following the first round.)

Applications will be accepted via email beginning at 8:00 a.m. on Monday, May 11. Applications close at 11:59 p.m. Saturday, May 16. In order to meet federal requirements, potential applicants will need to verify information with their employees. We strongly encourage you to begin reviewing the necessary application documents in order to be ready to submit on time.

Please find the complete information and application materials here:

For any questions, technical assistance, or other information on the grants, please contact Katie Olson, CDBG Coordinator at 801-446-4357 or by email at with the subject line “Application Help.” If you wish to make a comment on the program, you may do so by emailing You can review the plans for the Community Development Block Grant program here: .

See the State’s commercial rental assistance information here:

County Guidelines for Level Orange


Gathering Venues

Food Service


Personal Services

Governor Herbert has assembled the Economic Response Task Force that will be part of the state’s overall COVID-19 response. In order to secure SBA loan funds, the State needed to demonstrate a need for assistance from the small-business community.

The County recently launched a business relief hotline in response to COVID-19.

Salt Lake County Small Business Impact Grant Program:

The state has officially been granted access to the SBA Loan Fund. Businesses can apply here:

Utah Leads Together Small Business Bridge Loan Program

U.S. Congress $2 Trillion Stimulus

Also, information to assist displaced workers in the state as a result of COVID-19 can be found at:

If you have any questions please contact Brian Preece, Director of City Commerce, at

Be aware that criminals are attempting to exploit COVID-19 worldwide through a variety of scams. There have been reports of:

  • Individuals and businesses selling fake cures for COVID-19 online and engaging in other forms of fraud.
  • Phishing emails from entities posing as the World Health Organization or the Centers for Disease Control and Prevention.
  • Malicious websites and apps that appear to share virus-related information to gain and lock access to your devices until payment is received.
  • Seeking donations fraudulently for illegitimate or non-existent charitable organizations.
  • Criminals will likely continue to use new methods to exploit COVID-19 worldwide.

If you think you are a victim of a scam or attempted fraud involving COVID-19, you can report it without leaving your home though a number of platforms. Go to:

Contact the National Center for Disaster Fraud Hotline at 866-720-5721 or via email at
Report it to the FBI at
If it’s a cyber scam, submit your complaint through

May 4, 2020:

  • The Economic Impact Working Group (EIWG) has released a beta economic impact dashboard.  The  beta dashboard can be found at:  We hope that this information is helpful as you begin to prepare your budgets. The EIWG will continue to meet and tune the dashboard for enhancements.
  • SLCo has sent out a survey for municipality COVID-19 related expenses.  This survey is separate from the Utah League of Cities and Towns survey.
  • S. House of Representatives have begun discussing a fourth round of a stimulus package.
  • SLCO has hosted a series of virtual town hall and Facebook live events for small businesses. The events are in conjunction with the Suazo Business Center.  You can find video of the events at
  • Parks Patrol Program is being implemented for those entities that have returned their interlocal agreement.  The program is for those entities who have expressed an interest in participating. The intent of the program is to remind the public of social distancing at our parks.
  • SLCo and the State have been working together on a “Mask for Every Utahn” program.  Those that do not have access to a mask,  can request one at
  • SLCo continues to address needs in treating vulnerable populations and preventing spread of the virus in congregate living environments. Quarantine and isolation centers are active. For more information on the County’s efforts on vulnerable populations, please visit

SLCo has linked to guidelines related to wearing cloth coverings on our website. Additional information can be found at

March 29, 2020:

Mayor Jenny Wilson and Salt Lake County Health Department issued a new public health order to enact further protections designed to limit the spread of COVID-19. The new order, called “Salt Lake County: Stay Safe. Stay Home,” is effective tonight (12:01 a.m. on Monday, March 30) and will be in place until 11:59 p.m. on Monday, April 13. The order:
1.       Directs all individuals to stay at home except to engage in essential activities, which includes going to work under the conditions outlined in the order.
2.       Matches earlier county and state public health orders regarding food service operations.
3.       Closes certain businesses that act as gathering places or involve close contact between people.
4.       Closes children’s playgrounds and prohibits team sports, including pickup games, though outdoor sport courts and fields will remain open for individual and for individuals that reside in the same household.  Residents are asked to responsibly enjoy recreational amenities by always maintaining 6 feet from people outside of their household.
5.       Requires businesses to actively enforce social distancing practices and exclude ill employees from working; social distancing should include at least 6-feet between all people in the establishment, and workers symptomatic with respiratory illness or fever must not be present under any circumstances.
6.       Defines essential businesses that should do their best to comply with social distancing recommendations but, due to the nature of their operations, may be unable to fully comply and are therefore exempt from order enforcement. Essential businesses must still exclude ill employees from working. 
State law requires penalties for violating a local public health order. While penalties outlined by state code classify the offense as a misdemeanor (class B for the initial offense, class A for repeat offenses), Salt Lake County has asked local municipalities to enforce the public health order initially via warnings rather than citations. Repeat or egregious offenders may be cited and charged.

Our permitting and licensing will continue as normal, but we are requesting for everyone to complete these requests online or by phone.

For permits, licensing, or to view application status visit our online portal:

South Jordan partners with several public service providers to provide help to low and moderate-income residents. If you are in need of these services, contact the agencies directly for more information.


In The Know:

What You Can Do:

What South Jordan is doing:

  • Cleaning crews are wiping doorknobs and handrails more frequently, using antibacterial cleaning supplies, and have provided hand sanitizer throughout city facilities.
  • Encouraging all employees to wash their hands more frequently and encouraging employees to stay home if they experience sickness symptoms.